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Refund policy

Refund policy – Summary

Returns
 
We want you to feel confident and beautiful in every piece you wear. If something isn’t quite right, we’re here to help.

 

  • Returns are accepted within 72 Hours of delivery for eligible items.

  • Items must be unused, unwashed, and returned in their original packaging with all tags intact.

  • To initiate a return, please email us at [ Contact us ] within the return window.
     

Items Not Eligible for Return:
 

  • Custom or made-to-order garments (e.g., bridal lehengas, personalized sizing)

  • Sale or discounted items

  • Accessories, innerwear, and final sale products

     

Refunds
 

  • Once we receive and inspect the returned item, we’ll notify you by email about the status of your return.

  • If approved, refunds will be issued to your original payment method within 7–10 business days.

  • Please note: Shipping charges are non-refundable, unless the item received was damaged or incorrect.

     

Important Notes
 

  • Returns sent without prior email approval may not be accepted.

  • Return shipping costs are the customer’s responsibility, unless the return is due to a defective or incorrect item.

  • We reserve the right to refuse returns that do not comply with our return policy.

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